Refund and Returns Policy

Last updated: July 31, 2025

At Glocara.com, your satisfaction is very important to us. We are committed to providing high-quality digital products and a smooth learning experience. Please review our Refund and Returns Policy carefully before completing your purchase.

1. Digital Products Only

Glocara.com exclusively offers digital products, including eBooks, audiobooks, and online courses.
Once delivered, digital items cannot be physically returned.

2. Refund Policy

Due to the nature of digital goods, all sales are generally final and non-refundable. However, we recognize that issues can arise, and refunds may be considered under the following circumstances:

  • Incorrect or Defective Files:
    If you receive a corrupted or non-functioning file, please contact us within 3 days of purchase. We will promptly send a replacement or issue a refund.

  • Duplicate Purchases:
    If you accidentally buy the same product more than once, contact us with your order details. After verification, a refund will be processed for the duplicate transaction.

  • Wrong Product Delivered:
    If you receive an incorrect file or content, notify us within 3 days and we will correct the mistake.

  • Unable to Access Product:
    If technical issues on our side prevent you from accessing your order, and we cannot resolve the issue within 3 business days, a refund will be provided.

3. Non-Refundable Situations

Refunds will not be granted in the following cases:

  • Change of mind after purchase

  • Incompatibility with your device or software (please check compatibility before purchase)

  • Failure to download due to personal internet connection issues

  • Refund requests submitted more than 3 days after purchase

4. How to Request a Refund

To request a refund, please email us at support@glocara.com with the following details:

  • Your order number

  • The product(s) in question

  • A short description of the issue

  • Any relevant screenshots or files

We aim to review and respond to all refund requests within 48 hours.

5. Contact Us

If you have any questions or concerns regarding this Refund and Returns Policy, please contact us at support@glocara.com. Our support team is always ready to assist you.

Glocara.com – Your Trusted Source for Digital Learning